What We Do
We’ve designed the Workspaces experience to deliberately challenge the way enterprise software is typically implemented. Instead of handing you a generic product and wishing you luck, we guide you through a curated, collaborative process that’s focused on making your day-to-day work better.
Every step – from defining the real problem to designing, building, and evolving your solution – is customized to your organization, your people, and the way you actually work. The result isn’t just software that functions, but a workspace that grows with you, reduces friction, and delivers more value over time.
Problem Framing Discussion
The first step in our process is a 30-minute Problem Framing Discussion through which we will:
Determine the actual problem you're trying to solve and not just focus on the symtoms
Determine if the problem is worth solving
Determine whether Workspaces is the right solutions for you
Schedule a Universe Mapping Workshop
Universe Mapping Workshop
Once we agree on the scope of the problem we’re going to solve, we’ll hold a workshop to:
Identify the center of your universe - what you care about most
Identify the data sources you access and map them to your universe.
Map out each step of your process within the context of your universe
Refine your Universe map through 1 or more follow-up discussions
Generate wire frames of your workspace designed specifically for your universe
Runway Clearing
Once we cooperatively finalize your Universe Map and Workspace design, we work together to clear the runway in order to:
Ensure all environmental pieces are in place
All require accounts and access are configured
All integration components are in place and tested
We're confident that we can work without interruption that would impact timeline or budget
12 Week Development Cycle
When we begin our 12-week development cycle, we show progress early and often and keep you involved by:
Breaking projects into Epics that can be completed in 1 or 2 Sprints
Running 2-week Sprints that include hands-on working sessions and demonstrations to stakeholders
Giving you the ability to promote to production after each Epic is completed
Continuously soliciting your feedback to ensure the system is built for your needs
Staying focused on activity that will make your work life better
Post Go-Live Support
You can’t be sure your solution works in every case until you’re actually using it, so we account for that in our process. Once you go-live with your workspace, we:
